EasyStore Partners Unite to Empower Over 1,000 SMEs with Seamless Retail and E-commerce Experiences
KUALA LUMPUR, March 25 — Unified commerce platform EasyStore has entered into a Memorandum of Understanding (MoU) with Alliance Bank, Ninja Van, and SUNMI to support more than 1,000 small and medium-sized enterprises (SMEs) in Malaysia. This partnership aims to enhance the customer journey across brick-and-mortar stores and e-commerce sites, fostering advancement and expansion for Malaysian firms.
Expanding upon this collaboration, EasyStore is strengthening its dedication to the advancement of small and medium-sized enterprises (SMEs) via the ‘Supporting Businesses Through Mutual Aid’ program. This Memorandum of Understanding aims to establish a cohesive environment designed to provide local SMEs with all-encompassing solutions such as digital resources, logistics assistance, and innovative payment methods, catering to the changing demands of contemporary technology-aware consumers.
The updated ecosystem will provide companies an extensive suite of services to streamline their processes. This includes offerings from EasyStore along with Sunmi Technology’s intelligent Internet-of-Things gadgets, facilitating quicker and more secure payments within stores. In collaboration with Ninja Van, EasyStore aims to improve supply chain management through real-time monitoring and expedited shipping choices. Additionally, partnering with Alliance Bank, EasyStore intends to deliver smooth financial assistance aimed at fostering business expansion, offering digital funding opportunities, and providing adaptable options tailored specifically for local enterprises.
These strategic partnerships and customer-focused tools will enable numerous Malaysian small and medium-sized enterprises (SMEs) to tap into advanced trade solutions, thereby helping them tackle daily business hurdles and provide outstanding service to their customers.
It is anticipated that SMEs will experience an increase in revenue, shorter delivery periods, and a reduction of more than 25% in operating expenses, thereby enhancing total efficiency and fostering expansion.
Yien Yee Soh, who holds the position of Chief Relationship Officer at EasyStore, mentioned that this initiative allows enterprises to seamlessly handle client engagements spanning both digital and physical platforms.
“We’re developing a revolutionary environment specifically tailored for small and medium-sized enterprises (SMEs). It’s not merely about providing tools; in Malaysia, these businesses encounter numerous hurdles as they navigate through the growing digitized world. With the boundaries between traditional retail and e-commerce becoming less distinct, countless companies struggle to keep up due to insufficient resources to merge both domains. This collaboration aims to bridge that gap,” she explained.
Yien Yee elaborated that as the local SME sector expands, companies must adjust to integrating digital and physical platforms. Implementing unified commerce will assist these enterprises in maintaining their edge, guaranteeing competitiveness.
Furthermore, EasyStore has introduced the
EasyStore Brand App
Designed to assist businesses in maintaining connections with their clientele. Given that more than 70% of consumers prefer buying from applications already present on their devices, this app helps small and medium-sized enterprises (SMEs) become part of their customers’ everyday habits.
Companies have the ability to completely customize the application using their own logos and brand names, providing clients with a user-friendly and engaging shopping environment that boosts customer retention as well as fosters lasting brand allegiance.
Raymond Chui, who holds the position of Group Chief Business & Transaction Banking Officer at Alliance Bank, highlighted the bank’s dedication to helping local enterprises access suitable financial resources to reach their maximum capability.
“Our acclaimed offerings are crafted to assist companies prosper in the rapidly changing digital marketplace. Partnering with EasyStore signifies our continued commitment to delivering efficient, cutting-edge financial assistance to small and medium enterprises—enabling them to concentrate on what truly counts: expanding their ventures,” he declared.
Victor Tan, who serves as SUNMI’s country manager for Malaysia, highlighted that smart IoT solutions are transforming retail transactions. He noted that secure, smooth, and efficient payment processing will improve the overall customer experience and simplify business processes.
In the meantime, Fariz Maswan, who holds the position of Chief Sales Officer at Ninja Van Malaysia, highlighted the crucial part played by logistics in molding customer experiences. He emphasized that their partnership guarantees dependable deliveries coupled with real-time tracking, which boosts overall customer contentment and dedication.
Register today and join the digital ecosystem.
www.easystore.co/lp/let-business-help-business.
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